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Guide

Curacao gaming licence: what changed under the 2024 law, how to check one, and what it means in Australia

Curaçao is the licence most often seen on offshore casinos that target Australians. Its system was rebuilt in 2024 and its regulator's portal went offline in 2026. Here is how it works and what it does not cover.

Caribbean island with palms and colourful houses beside a sealed certificate, explaining the Curacao licence

Key facts

  • Curaçao's online gambling regulator is the Curaçao Gaming Authority (CGA). The National Ordinance on Games of Chance (LOK) took effect on 24 December 2024.
  • The old master licence system ended: Gaming Curacao, one master licence holder, ceased operations on 18 August 2024, and all sub-licences issued under it expired.
  • The CGA publishes a licence register of online gaming licences, certificates and enforcement actions, but warns the overviews do not guarantee a licence is currently valid.
  • On 7 October 2026 the CGA said its online gaming portal would not return to service after unauthorised access, and that the availability of its digital seal was affected.
  • The CGA does not handle individual player complaints and cannot order an operator to pay you. A Curaçao licence does not make a site legal to offer online casino games to Australians.

Curacao gaming licence: the short answer

A Curacao gaming licence is permission from the government of Curaçao, in the Caribbean, to run online gambling from there. Since 24 December 2024 these licences have been issued by the Curaçao Gaming Authority (CGA) under the Landsverordening op de kansspelen, or National Ordinance on Games of Chance (LOK). It is the licence you will see most often in the footer of offshore casinos aimed at Australians. It tells you who regulates the operator; it does not make the site legal in Australia, and it gives you no Australian protection.

QuestionAnswer
RegulatorCuraçao Gaming Authority (CGA), cga.cw
Current lawNational Ordinance on Games of Chance (LOK), in force 24 December 2024
Previous lawNational Ordinance on Offshore Games of Hazard (LBH)
Licence registerOn the CGA website: online gaming licences, certificates, enforcement register
Player complaintsCGA does not resolve individual disputes
Legal to offer casino games to Australians?No, under the Interactive Gambling Act 2001

How the Curaçao system changed

For years, Curaçao online licences worked through a small number of master licence holders, who issued sub-licences to casino operators. That model is gone. The CGA describes the history this way:

PeriodHow online licences worked
Before 2019Licences under the National Ordinance on Offshore Games of Hazard (LBH), including master licences whose holders issued sub-licences
2019Responsibility for LBH licensing and supervision moved to the Minister of Finance
From March 2020The CGA (then the Gaming Control Board) licensed the online sector on the minister's behalf
November 2023Phased reform begins to prepare for the new law
18 August 2024Gaming Curacao, a master licence holder, ceases operations; its sub-licences expire and its seals become inactive
24 December 2024The LOK takes effect and the regulator becomes the Curaçao Gaming Authority

The old law still matters for some operators, because transitional provisions in article 15.1 of the LOK keep the LBH relevant. The practical lesson: a casino footer that still cites a master licence from the old system, or shows a Gaming Curacao seal, is out of date. Gaming Curacao's own notice says any attempt to display active seals or claim an extension of its licences "will be considered fraudulent and illegal".

Licences issued under the new system use numbers in the form OGL/2024/ followed by digits, as seen in the terms of operators we have reviewed.

How to check a Curaçao licence

The only reliable place to check is the CGA's own website.

  1. Find the licence details on the casino site. Look in the footer and the terms and conditions for the operating company's name, its Curaçao company number and a licence number.
  2. Open the CGA licence register. Go to cga.cw and use the licence register, which has separate overviews for online gaming licences, certificates and an enforcement register.
  3. Match all three details. The company name, licence number and domain should line up. A licence for one company does not cover a different company's website.
  4. Check the warnings. The CGA publishes public warning notices about unlicensed operators; in 2026 it issued several.

Two cautions apply right now. First, the CGA says its register overviews "do not guarantee the current validity of the licenses" and that no rights can be derived from them. Second, the seal system is disrupted. On 17 September 2026 the CGA reported unauthorised access to its online gaming portal. On 7 October 2026 it announced that the portal would not return to service, that existing licences remain valid, and that because the availability of its digital seal was affected, it would introduce an alternative way for operators to show a domain is licensed. Until that arrives, a clickable seal may not prove anything either way. Our casino licence check guide covers what to look for across all regulators.

What the licence does, and does not, protect

Under the LOK, the CGA supervises licensees, including for anti-money laundering compliance, and can act against operators that break the law. What it will not do is take up your individual case. In its own words, the CGA "does not handle individual complaints against gaming providers", is "not a civil court" and "cannot order gaming operators to compensate players". It asks players to resolve disputes with the operator and use legal channels if needed. It does accept complaints by email, because a complaint or pattern of complaints may show a breach of the law, and it plans a standard claim form.

For Australians, the gap is wider still:

  • No Australian licence. Online pokies and casino games cannot legally be offered to people in Australia, so a Curaçao-licensed casino serving Australians is acting outside Australian law.
  • ACMA blocking. ACMA blocks illegal gambling websites, and warns that after a block you may lose access to your account.
  • Overseas courts. The terms of Curaçao-licensed casinos we have reviewed commonly make Curaçao law apply and send disputes to Curaçao courts or arbitration.
  • No BetStop. The national self-exclusion register does not cover offshore casinos.

If you already have a dispute, our guide on how to complain about an online casino sets out the realistic options. For withdrawal problems specifically, see casino withdrawal limits.

Curaçao compared with other offshore licences

Curaçao is one of four offshore licences common on sites seen by Australians. The Anjouan gaming licence also leaves disputes to the operator and an ADR body. The Malta Gaming Authority licence has a formal complaint channel run by the regulator, and the Kahnawake gaming licence comes with a regulator-run dispute process. None of them makes a casino legal in Australia. For the Australian law itself, see gambling laws in Australia.

Frequently asked questions

What is a Curacao gaming licence?

It is a licence to offer online gambling from Curaçao, issued by the Curaçao Gaming Authority under the National Ordinance on Games of Chance (LOK), which took effect on 24 December 2024. Before that, online licences were issued under the National Ordinance on Offshore Games of Hazard.

How do I check a Curacao licence?

Use the licence register on the CGA's own website, cga.cw, which lists online gaming licences, certificates and an enforcement register. Note that in October 2026 the CGA said its digital seal was affected by a portal outage and that a replacement way to show a domain is licensed was coming.

Is a Curacao licence legal in Australia?

No overseas licence makes it legal to offer online pokies or casino games to people in Australia. The Interactive Gambling Act 2001 prohibits these services whatever licence the operator holds abroad.

Can the Curacao regulator help if a casino won't pay me?

Not directly. The CGA says it does not handle individual complaints, cannot mediate or arbitrate, and cannot order operators to compensate players. It does accept complaints because they may show an operator is breaking the law.

What happened to Curacao master licences?

Under the old system, a few master licence holders issued sub-licences to operators. One of them, Gaming Curacao (Gaming Services Provider N.V. 365/JAZ), says it ceased operations on 18 August 2024, all its sub-licences expired, and any seal still displayed would be fraudulent.

Related reading

Sources

Official pages we relied on. If anything here has changed, tell us via the contact page and we fix it.

  1. Curaçao Gaming Authority: Home
  2. Curaçao Gaming Authority: Online gaming
  3. Curaçao Gaming Authority: Licence register
  4. Curaçao Gaming Authority: News (portal and seal announcements, September to October 2026)
  5. Curaçao Gaming Authority: Public warnings
  6. Gaming Curacao: closure notice
  7. ACMA: Protect yourself from illegal gambling operators
  8. Interactive Gambling Act 2001 (Federal Register of Legislation)